Selecting the right contractor is far greater than the selecting the right roofing system or any service oriented systems (HVAC, flooring, etc.). Face it, installing a roofing system requires over 1,500 nails and 10 different accessories (Ice and water shield, ridge cap, chimney flashing, caulking/sealant, ventilation, underlayment, starter strip, drip edge, exhaust vents, soil stacks, and more!) all be intertwined, forming an efficient roofing system. And you and I can both agree, if those high-end architectural shingles were not installed correctly, we guarantee you’ll be seeking another contractor with the hopes they can preserve those $2,000 high-end shingles.
Unfortunately this is an ordinary circumstance
This situation is far more frequent than you would think. I would say 20% of all homeowner’s will bring up their previous contractor’s mishaps or inability to deliver on their promises, which led them contacting us. So, our first recommendation to you homeowners, please perform your due diligence in thoroughly researching these professionals. The great thing about today’s economy is the internet.
Why is this important? This is important because the average roofing system last’s 17-20 years in the midwest. So, if you hire a qualified contractor to install “lifetime shingles” or the equivalent shingles you should be worry free. Even though the materials have active manufacturer warranties, we still recommend performing annual inspections or “roofing oil changes” to help preserve the existing material. We believe due to the unknown nature of the weather and normal aging this help’s prevent pre-emptive deterioration.
However, if you’re in the boat with “Jack the roofer and his friend’s” or “the Texas straight talker” did your roof in a recent storm, then 20 years might be cut in half. In addition, a lot manufacturer’s won’t warranty the first roof because of the negligent install or the original contractor is out of business (over 70% of roofing contractor’s are out of business in 3 years).
So what does the industry do to help you?
- The leading roofing manufacturer’s provide accreditation and “pro-level” certification’s to approved contractor’s that abide by their (manufacturer’s) install methods and have adequate up-to date liability/license insurance. Almost all manufacturers offer contractor plus programs: Owens Corning, GAF, TAMKO, IKO, CertainTeed, and Atlas (TRC are certified if you’re curious 🙂
- What’s does this mean for you? The manufacturer is pre-screening your local contractor’s and will list them on their website for you consumers. Additionally, some have their own review page such as GAF MasterElite contractor’s will have a GAF manufacturer representative follow-up with the homeowner and complete a 40-point roof inspection.
- Accountability: another great reference sheet is to call the local building supply houses & distributor’s that the contractor uses.
- What does this mean for you? Request from the potential contractor a supply houses list. A supply house often is honest to inform of known shady practices or if the contractor has any outstanding balances. We do recommend being cautious of the suppliers trying to flip “their” contractor’s your way, but this reference could protect you from a future lien situation.
- Know your states rights. A lot of states offer you “homeowner’s right to cancel a contract” up to 3 business day’s. The length and circumstance varies among each state, but this does give you leeway to jump ship.
- What does this mean for you? This provides you an opportunity to jump from a home remodeling contract within 3 days of signing it. However, you must notify them promptly and most ethical contractor’s will void a contract (even past the 3 days).
We hope this article will help in your roofing system endeavor! A lot of these basic principles are common throughout all service industries, but could possibly save you a lot $$$$$$ and headaches. Remember whether it’s plumbing, windows, or carpet most manufacturer’s offer accreditation programs to help separate the cream of the crop installer’s for you. We understand it’s easy to get sold by charm, but as the great GE CEO Jack Welch alway’s said “Trust Your Gut.”